Privacy Policy

At SAB LUXE CO. (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://sabluxeco.com.ng, create an account, make a purchase, or interact with our services.

We process your information in accordance with the Nigeria Data Protection Act (NDPA) 2023, the General Data Protection Regulation (GDPR) where applicable, and accepted e-commerce privacy standards.

Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, shipping address, and billing address.
• Account Information: Login credentials, encrypted password, order history, and account preferences.
• Payment Information: Payments are securely processed by Paystack. We do not store or have access to your debit or credit card details.
• Website Information: IP address, browser type, device information, cookies, website usage, pages visited, and analytics data.

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Process payments securely.
• Provide customer support.
• Send order confirmations and delivery updates.
• Prevent fraud and enhance website security.
• Improve our products, services, and website performance.
• Send promotional emails and special offers where you have given consent.
• Comply with legal and regulatory requirements.

You can unsubscribe from marketing emails at any time.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, keep your account secure, and analyze website traffic. We may also use tools such as Google Analytics and Meta Pixel to better understand how visitors use our website. You can manage or disable cookies through your browser settings, although doing so may affect some website features.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

• Paystack for secure payment processing.
• Private logistics partners for order delivery.
• Google Analytics and Meta Pixel for website analytics and marketing.
• WooCommerce and related website hosting or technology providers.

We may also disclose information if required by law or to protect our legal rights and prevent fraud.

Data Retention and Security

We retain your personal information only for as long as necessary to fulfill orders, provide customer support, maintain business records, prevent fraud, and comply with legal obligations. When no longer needed, your information is securely deleted or anonymized.

We use appropriate security measures, including SSL encryption, password protection, secure payment processing, and restricted access to protect your personal information. While we take reasonable precautions, no online system can guarantee absolute security.

Your Rights

Depending on applicable law, you may have the right to access, correct, update, or delete your personal information, object to certain processing activities, withdraw your consent, or request a copy of your data. To exercise these rights, please contact us using the details below.

Children’s Privacy

Our website is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are published constitutes acceptance of the revised policy.